FAQ'S

1. What is PicarlyRide?
PicarlyRide is an online store that specializes in high-quality electric bikes designed for city commuting, off-road adventures, and eco-friendly transportation.

2. What types of eBikes does PicarlyRide sell?
PicarlyRide offers a variety of eBikes, including:

-City Commuter eBikes

-Folding eBikes

-Mountain eBikes

-Fat Tire eBikes

3. Where is PicarlyRide based?
PicarlyRide operates online and serves customers globally. For location-specific services, visit their Contact Us page.

4. Can I test ride an eBike before purchasing?
Currently, PicarlyRide does not offer test rides. However, they provide detailed product descriptions and customer reviews to help you make an informed decision.

5. What payment methods do you accept?
PicarlyRide accepts major credit cards, PayPal, and other secure online payment methods.

6. What is your return policy?
PicarlyRide accepts returns within 30 days of delivery for unused products in their original packaging. Visit their Returns Policy page for more information.

7. How do I initiate a return?
To start a return, contact their customer service team through the Contact Us page.

8. How can I contact PicarlyRide?
You can contact PicarlyRide via their website’s contact form or email at support@picarlyride.com.

9. What should I do if my eBike arrives damaged?
If your eBike arrives damaged, take photos of the damage and contact their customer support team immediately.