ENGWE Y600 - 600W 70 km Range Seated E-Scooter(FAQ)

Q1: About shipping
*In stock: Once order confirmation has been completed, shipping preparations will begin
within the following 2 days and your order will be shipped on the third business day.
*Pre-order: Please refer to the product page for detailed shipping times on pre-order items.
*No stock: Please refer to the product page for detailed shipping times on out-of-stock items.

You can expect to receive your product within 7 to 10 business days when it is shipped from our warehouse in the US.
*Please note: Remote areas and islands are excluded from delivery.

Please reach out to our customer service team regarding special requirements or urgent delivery dates and we will endeavour to meet your needs.
Please check our Shipping Policy for additional information regarding delivery locations and costs.

Q2: Y600 User Manual
Please click here to view the Y600 User Manual.

Q3: How to adjust the handlebar looseness of Y600

Please click here to view the video.

Q4:Where and how to buy the parts that you need:
Please reach out to the seller where you purchased the original item, if they are not able to provide it please reach out to our customer service at: service@engwe-bikes.com