EP-2 Pro 250W Legal Fold Up Electric Bike with 20*4.0 Fat Tires & 120KM Range (FAQ)

1. Order processing times:
In Stock: Upon receiving your order confirmation email, we will begin processing your order within 2 business days, and your shipment will be dispatched on the third business day.
Pre-Sale: Please check the product page for specific shipping timelines for pre-order items.
Out of Stock: For out-of-stock items, please refer to the product page for detailed shipping information.

Your order will be shipped from the warehouse closest to your address, with an estimated delivery time of 2 to 10 days.

*Please note: Delivery may not be available to remote areas or islands. For special requests or urgent delivery needs, don't hesitate to contact our customer service team, and we will do our best to accommodate you.

2. Compliance with EU regulations
Please click here to view the CE certificate for the EP-2 Pro.

3. EP-2 Pro User Manual
Please click here to view EP-2 Pro User Manual.