
VIPDRIVE EXPLORER 1.1 Electric Bike(Specs)
E-Bike Specifications
| Component | Measurement |
|---|---|
| Total Length | 72.44" |
| Handlebar Height | 45.67" |
| Wheelbase | 47.28" |
| Minimum Seat Height | 32.28" |
| Maximum Seat Height | 37.4" |
| Chain Stay Length | 29.69" |
| Stand Height | 17.72" |
| Top Tube Length | 21.65" |
| Wheel Diameter | 26" |
| Handlebar Length | 25.98" |
| Head Tube Length | 5.9" |
| Pedal Assist Range | 60-120KM |
| Pure Electric Range | 40-80KM |
| Top Speed | 25 MPH |
| Battery | 13AH |
| Torque | 85NM |
| Motor | 750W |
| Transmission | Shimano 7-Speed |
| Monitor | LCD 5 Levels |
| Frame | Aluminum Alloy |
| Recommended Height | 160CM-190CM |
VIPDRIVE EXPLORER 1.1 Electric Bike(Size)
E-Bike Specifications
| Component | Measurement |
|---|---|
| Vehicle Length (A) | 190CM |
| Vehicle Height (B) | 118CM |
| Wheelbase (C) | 118CM |
| Seat Height (D) | 88-106CM |
| From Seat to Front (E) | 60CM |
| Handlebar Length (F) | 72CM |
| Maximum Load | 300Lbs |
| Electric Bike Weight | 32KG |
| Pedal Assist Range | 60-120KM |
| Pure Electric Range | 40-80KM |
| Top Speed | 25 MPH |
| Battery | 13AH |
| Torque | 85NM |
| Motor | 750W |
| Transmission | Shimano 7-Speed |
| Monitor | LCD 5 Levels |
| Frame | Aluminum Alloy |
| Recommended Height | 160CM-190CM |

VIPDRIVE EXPLORER 1.1 Electric Bike(FAQ)
1. What warranty does Vitilan offer on their e-bikes?
Vitilan provides an 18-month manufacturer's all-inclusive warranty against manufacturing defects for models T7, U7, and I7 Pro. The V3 model comes with a 12-month warranty. This warranty covers components such as the frame, front fork, motor, and more. Note that free accessories are not covered, and the warranty is non-transferable.
2. How long does shipping take, and which areas are covered?
Vitilan offers free shipping to various European countries, including Poland, France, Germany, and others. Orders are processed within 1-2 business days, with an estimated delivery time of 5-7 business days. Tracking information is provided via email once the order is shipped.
3. What is Vitilan's return policy?
Customers can initiate a return within 30 days of delivery. To be eligible, the e-bike must be unused, free from dirt or damage, and in its original packaging. Returns require prior approval from Vitilan's customer service. For non-quality-related returns, customers are responsible for a return shipping fee of AUD$1000.
4. Are there different models of Vitilan e-bikes available?
Yes, Vitilan offers a range of e-bike models to suit various needs, including fat tire folding e-bikes, step-thru designs, and commuter e-bikes. These models cater to activities from off-road adventures to daily commuting.
5. Can I modify my Vitilan e-bike?
Vitilan does not recommend major modifications to their e-bikes, as each bike is thoroughly tested before leaving the factory. Unauthorized modifications may void the warranty.
6. How can I contact Vitilan customer service?
For any inquiries or support, you can reach Vitilan's customer service team at support@picarlyride.com.